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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kalila Moore

February 12, 2026

5  out of  5
rating by Kalila Moore
"Lazena Kelly- Andrada continues to provide excellent customer service. She's very professional and knowledgeable and goes above and beyond. Just recently she helped with making changes to the life insurance policy for my mom and I. She was very patient, thorough and answered all of my questions and so much more. The office was very clean and her staff were very friendly and professional as well. I felt great leaving out her office and would recommend Lazena and her staff to anyone needing insurance. Thank you again for all of your help."
We responded:
"Thank you for taking the time to share this. It was truly my pleasure to help you and your mom with the life insurance updates. These decisions are important, and I’m glad you felt informed and comfortable every step of the way. I also appreciate your kind words about my team. We work hard to create a welcoming, professional environment where our clients feel confident and cared for. Thank you again for your trust and your recommendation. It means more than you know. We’re always here whenever you need us."
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Lamont kelly

February 12, 2026

5  out of  5
rating by Lamont kelly
"“I highly recommend Lazena Andrada agency without hesitation. My experience was extremely positive, and everything exceeded my expectations. The quality, professionalism, and attention to detail truly stood out. If you’re looking for someone reliable and worthwhile, this is definitely a great choice.”"
We responded:
"Thank you so much for this incredible review. I truly appreciate your trust and your kind words. It means a lot to know that your experience exceeded expectations. Providing quality service, professionalism, and attention to detail is something my team and I take seriously every single day. We’re grateful for your recommendation and look forward to continuing to serve you whenever you need us."
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Yvette Andrada

February 12, 2026

5  out of  5
rating by Yvette Andrada
"I’ve had a wonderful experience working with Lazena and her State Farm team. I currently have two life insurance policies with her, and she made the entire process smooth, clear, and stress-free from start to finish. Lazena took the time to thoroughly explain my options, answer all of my questions, and make sure I felt confident in my decisions. She genuinely cares about protecting families and helping her clients plan for them future. Her office is always responsive, professional, and kind whenever I reach out. If you’re looking for someone knowledgeable, trustworthy, and truly dedicated to her clients, I highly recommend Lazena’s State Farm office. Five  Star"
We responded:
"Thank you so much for your thoughtful review. It truly means a lot that you trust me and my team with your life insurance planning. Helping you feel informed and confident in your decisions is always the goal. Life insurance is about protecting the people and plans that matter most, so I’m grateful you allowed us to walk through that process with you. I also appreciate your kind words about my team. We work hard to be responsive, professional, and caring every time you reach out. Thank you again for the five-star recommendation. We’re always here for you."
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nateanah fri

February 12, 2026

5  out of  5
rating by nateanah fri
"A strong and dedicated team!"
We responded:
"Thank you for recognizing our team’s dedication—we truly appreciate your trust and support."
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Thiffany W

February 12, 2026

5  out of  5
rating by Thiffany W
"Very friendly and helpful, they also get back to you in a timely fashion. The agent is very insightful!"
We responded:
"Thank you so much for your kind words. We’re glad you felt supported and well taken care of, and we truly appreciate you noticing our responsiveness and commitment to clear, thoughtful guidance."
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Nia P

February 12, 2026

5  out of  5
rating by Nia P
"I was recommended by a friend and 5 stars isn’t enough!! I loved working with Lazena. She was very knowledgeable and super friendly. She made getting insurance really easy and stress free! I highly recommend!"
We responded:
"Thank you so much for the referral and for trusting me with your life and property insurance. It truly means a lot that you had such a positive, stress free experience. Making insurance simple and easy to understand is always my goal, and I’m so glad you felt supported throughout the process. I appreciate your recommendation more than you know and look forward to being here for you whenever you need us."
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Kolman Kelly

February 12, 2026

5  out of  5
rating by Kolman Kelly
"They demonstrate strong professionalism, reliability, and attention to detail in everything they do. What stands out most is their ability to take initiative and follow through, ensuring tasks are completed accurately and on time."
We responded:
"Thank you for such a thoughtful review. We take great pride in being professional, reliable, and detail oriented, so it truly means a lot that you noticed. Following through and getting things done accurately and on time is something we are committed to every day. We appreciate your trust and the opportunity to serve you. "
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austin anderson

February 12, 2026

5  out of  5
rating by austin anderson
"Lazena has always been attentive and helpful from the beginning. She is very knowledgeable in all things insurance: plans, policies, procedures, etc and has typically worn many hats within her role: agent, advisor, etc and that’s all you can ask for."
We responded:
"Austin, Thank you so much for your glowing Google review! Your kind words about my knowledge in insurance are greatly appreciated. It's a pleasure to be recognized for my expertise, and I'm glad I could provide you with valuable information. Your feedback means a lot to me, and I look forward to assisting you further in the future."
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chan L

February 12, 2026

5  out of  5
rating by chan L
"I had a great experience working with Lazena. She was professional, knowledgeable, and took the time to explain my coverage options"
We responded:
"Thank you for your kind words. I’m so glad you had a great experience and felt well informed about your coverage options. Taking the time to explain everything clearly is important to me, because you deserve to feel confident in the decisions you make. I truly appreciate your trust and look forward to continuing to serve you."
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Demonte Lewis

January 29, 2026

5  out of  5
rating by Demonte Lewis
"Johana Martinez is a great agent"
We responded:
"Thank you for your kind words regarding Johana. I am glad your experience was great."
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EJ Mallet

January 28, 2026

5  out of  5
rating by EJ Mallet
"Extremely knowledgeable and very welcoming. Walked my family through various options and scenarios. Answered every question and helped us setup policies that gave us piece of mind. Thank you so much."
We responded:
"Thank you so much, EJ. I’m glad we could walk everything through together and make the process feel clear and comfortable for your family. I appreciate you trusting us with something so important, and we’re always here if you need anything else. "
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Yahir Alvarado

January 27, 2026

5  out of  5
rating by Yahir Alvarado
"I would like to thank to Joanna. She helped me and give me enough information to make my process easier. She is really professional."
We responded:
"Thank you for your 5 star review!"
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Lebunbun Shank

December 1, 2025

5  out of  5
rating by Lebunbun Shank
"Great life insurance! Highly recommend!"
We responded:
"Thank you for the five star review "
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Shay

November 26, 2025

5  out of  5
rating by Shay
"Ms. Lazena has been my insurance agent for the past 20yrs. She has always been very honest, efficient and educational during every process of my policies. I came to her as a young adult and have stay with her through the years because she has been consistent in delivering elite services, her professionalism is top tier on top of her genuineness. I will be a forever client."
We responded:
"Shay, thank you so much for sharing this. It means a great deal to have supported you from your early adulthood to now. I truly value your trust and the consistency you’ve shown over the years. My team and I will always work to give you honest guidance, elite service, and the care you deserve. I’m grateful to have you as a forever client."
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Freddie Butler

November 26, 2025

5  out of  5
rating by Freddie Butler
"Johana was so great! She answered all of my questions professionally as well as breaking things down to me that I didn’t know. Also, she served great hospitality as well as being kind while doing her job. What a great employee!"
We responded:
"Thank you for your wonderful feedback about Johana! We’re glad she was able to provide clear answers and exceptional service with kindness and professionalism. We’re proud to have her on our team appreciate you recognizing her efforts!"
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daniel estrella

November 25, 2025

5  out of  5
rating by daniel estrella
"Very helpful , informative , and the sweetest people to talk to!"
We responded:
"Thank you for the kind words and the five star review "
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Yolanda Minor

November 18, 2025

5  out of  5
rating by Yolanda Minor
"I highly recommend Lazena Kelly-Andrada at State Farm. What truly sets them apart is their dedication to me as a client: they don't just sell policies; they take the time to listen and educate me clearly on all my options and the 'why' behind their recommendations. The entire staff is also consistently polite and responds promptly, making every interaction seamless. This knowledgeable and attentive approach ensures I always get the best-fit coverage and feel confident in my choices. Furthermore, Lazena consistently seeks new certifications and professional development, demonstrating a drive for expertise. This commitment, combined with their genuinely caring and compassionate service, makes them an outstanding agent who provides best-in-class feedback."
We responded:
"Thank you for sharing such thoughtful feedback. It means a lot to hear that our approach to education, clarity, and personalized coverage is making a difference. My team and I truly value relationships and want every client to feel informed, supported, and cared for. I appreciate you recognizing the effort we put into continued learning and service, and we look forward to being here for you whenever you need us"
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J Stanton

November 17, 2025

5  out of  5
rating by J Stanton
"Lazena and her staff have always been professional and knowledgeable when I contact the office. I have been a customer for over 20 years! I highly recommend this office for top notch service!!!"
We responded:
"Thank you so much for your loyalty and for trusting our office for more than twenty years. I truly appreciate your kind words about our professionalism and knowledge. My team works hard to make every interaction easy and supportive, and it means a lot to know you feel taken care of. We’re grateful for you and always here whenever you need us."
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Sharde Bell

October 26, 2025

5  out of  5
rating by Sharde Bell
"Michelle was very nice to work with. She made my experience great! I will recommend all my friends/family to this office!"
We responded:
"Thank you so much for your kind words! We’re happy to hear Michelle made your experience a great one. We truly appreciate your recommendation and look forward to serving your friends and family."
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Asael Quiche

October 23, 2025

5  out of  5
rating by Asael Quiche
"Johana is the best! They made getting insurance easy and stress-free. Always quick to answer questions and super friendly. You can really tell they care about helping people — I wouldn’t go anywhere else!"
We responded:
"Thank you, Asael! We’re so glad you had a great experience working with Johana. She truly cares about our customers, and it means a lot to see that come through. We appreciate your trust and are always here when you need us!"
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roslyn bordelon

October 8, 2025

5  out of  5
rating by roslyn bordelon
"Ms. Kelly-Andrada and her staff is always pleasant, professional, and helpful whenever I need assistance with different types of insurance and notary service. I would highly recommend her service to friends and family."
We responded:
"Thank you so much for your kind words and continued trust. We truly appreciate your support and are always happy to help with your insurance and notary needs. It means a lot that you would recommend us to your friends and family."
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Edgar Cruz

September 24, 2025

5  out of  5
rating by Edgar Cruz
"Best customer service by Johanna help me through every step"
We responded:
"Thank you for sharing—Johanna is always happy to help every step of the way."
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Jason Villaluz

September 15, 2025

5  out of  5
rating by Jason Villaluz
"We have been clients of Lazena Kelly-Andrada since moving to the Bay Area in 2018. Very nice and easy group to work with."
We responded:
"Thank you for your kind words and for trusting us since 2018. We’re always happy to support you."
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B. Reems

September 8, 2025

5  out of  5
rating by B. Reems
"I had a wonderful experience working with Lazena at State Farm. She is incredibly kind and patient, and she took the time to walk me through all my auto insurance options in a clear and honest way. Her knowledge and professionalism made the process stress-free, and I really appreciated how personable and approachable she was. It’s not often you find someone who combines expertise with genuine care, but Lazena does exactly that. I highly recommend her to anyone looking for insurance support!"
We responded:
"Thank you so much for your kind words! I’m glad I could make the process easy and clear for you. It means a lot that you felt supported and cared for, and I truly appreciate your recommendation."
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Donald Steven Nicholas

August 2, 2025

5  out of  5
rating by Donald Steven Nicholas
"excellent customer service"
We responded:
"Thank you for the five stars—we truly appreciate your support"