Lazena Kelly-Andrada

"When our business moved to California in 2017-18, is when I connected with Lazena Kelly-Andrada. Since then, we have had multiple requirements for insurance in our business and it has been a very pleasant experience dealing with them. Cristal and Michelle have been very prompt in their responses and provide excellent customer service"

"Lazena Kelly-Adrada was excellent to work with today regarding my life insurance quote. I was late (a bad customer) and she still was extremely kind, friendly and professional and I was in and out today with no problems at all! I would definitely recommend Lazena for all insurance needs, it's been only a great experience the last three years."

"I have been a client with Ms.Lazena for as long as I can remember. I have numerous policies with this agency including, homeowners, 5+ auto, personal liability umbrella's, business insurance, several life policies for my entire family, and many more. She has always been my go to for all things insurance and finances related. Lazena's staff has always gone above and beyond to tend to any questions or requests that my husband and I have. Because we are elderly, Lazena always give us the option to have an in home appointment. Lazena and her staff ensure that you are comfortable with your policies and have adequate coverage for any circumstance. We appreciate you so much Lazena, you have no idea!"

"First they created my policy at the wrong address. After they corrected the policy, they mailed a refund I was owed to this same wrong address multiple times. Getting all my money took a complaint to the California Department of Insurance, and took almost the entire time I lived in California."

"Lazena is very reliable and takes great pride in helping her customers. Our family is so pleased with her and her amazing staff. She has always found us the best rates possible In all of the years we have been with her as our agent, we have never had any issues. I highly recommend her to anyone that is looking for a Agent"

"I've had nothing but positive experiences with Lazena Kelly-Andrada and her team at State Farm over the years. I appreciate the time she takes to walk me through various options for the product I'm considering, and her staff always responds to my questions in a timely manner. Her objective is to make sure her customers are educated about what's available and what's necessary (or what's not). Highly recommend."

"I've had my home, auto, and life insurance with Lazena Kelly-Andrada for years. The service is always incredible and her staff is extremely responsive. I've also been impressed with the staff's proactive approach to reaching out for reminders and birthday wishes. I highly recommend Lazena Kelly-Andrada if you want a best in class insurance agency."

"I have had insurance with this agent for many years. She is by far the best agent in the business. Whatever your needs are she and her staff are on it. She makes you feel important like you are part of her family. She always make time to handle your concerns or issues. You won’t go wrong with Ms Andrada. I definitely recommend this Agency to take care of your insurance needs"

"Lazena Kelly- Andrada continues to provide excellent customer service. She's very professional and knowledgeable and goes above and beyond. Just recently she helped with making changes to the life insurance policy for my mom and I. She was very patient, thorough and answered all of my questions and so much more. The office was very clean and her staff were very friendly and professional as well. I felt great leaving out her office and would recommend Lazena and her staff to anyone needing insurance. Thank you again for all of your help."

"I have been a State Farm customer for over 20 yrs. Lazena Kelly -Andrada has been my agent for the past 10yrs. I moved my business over to her because of she asks questions and listens. It's never an upsale. Just as important, when I had my first car accident (my fault), and my second (their fault), Lazena and her staff guided me so easily through the claims process. I want an agent I can trust and that gives that personal touch! It makes ALL the difference! She even checked on me during this shelter-in-place. I gladly recommend Lazena. #GoodHandsIndeed"

"Absolutely Superb!!! I have been a client for nearly 9’years. I recently inquired about changes to my policy and I received the most superior service from a very knowledgeable representative who took the time explain services to me, what was in my best interest and made sure I was satisfied. Near the end of the call I felt compelled to ask whom I was speaking to because I wanted to write a letter to the owner to compliment the representative and low and behold, it was Mrs. Kelly Andrada herself. I have always received great service from her staff, but to have had the opportunity to speak to her personally made me all the more confident that I am working with the right agent to meet my and my family’s need. Highly recommended! 100% Customer Satisfied!!!!"

"I have had State Farm insurance for decades. When my long-time agent retired the person taking over the office was dire. Thankfully that office was closed and I was transferred to Lazena Kelly-Andrada's office. Once again I am back to the responsive and professional experience that I had lost. All the issues that had been dropped on the floor by the dysfunctional office have been quickly and fully handled. I highly recommend these folks."

"Best decision I’ve made it a while ! It seems like most companies are just out to get your money and not looking to actually benefit you. I must say Lazena is AMAZING ! Very professional and kind and she knows her BUSINESS in and out. She got me the best deals , on both car insurance and life insurance policies for my whole family . And she made sure to find me something great within my budget. I would recommend her to any and EVERYONE . If you want things done right the first time check her office out , you WONT BE DISAPPOINTED! Thank you so much Lazena your the BEST !!!!"

"I've been a member of State Farm (Lazena K. Andrada's) office for more than 7 years. Admitting, when times were hard financially i left in search of "cheaper insurance", only to return 6 months later. No comparison to the superb customer service (Michelle), exceptional professionalism in the office and outstanding knowledge exemplified by Lazena Kelly-Andrada. Believe me when i say you get what you pay for."

"I have been a customer of Lazena’s since 2014. I appreciate the professionalism of her staff when calling the office and her prompt reply to questions. I unfortunately was injured in a car accident in 2015 and Lazena handled everything for me from A-Z. I don’t know what I would’ve done without her. She handled the renting of the car to informing me of the preferred car repair shops. I would recommend her to anyone in the Bay Area shopping for insurance."