State Farm® Insurance Agent Lazena Kelly-Andrada

"Ms. Lazena has been my insurance agent for the past 20yrs. She has always been very honest, efficient and educational during every process of my policies. I came to her as a young adult and have stay with her through the years because she has been consistent in delivering elite services, her professionalism is top tier on top of her genuineness. I will be a forever client."

"Johana was so great! She answered all of my questions professionally as well as breaking things down to me that I didn’t know. Also, she served great hospitality as well as being kind while doing her job. What a great employee!"

"Very helpful , informative , and the sweetest people to talk to!"

"I highly recommend Lazena Kelly-Andrada at State Farm. What truly sets them apart is their dedication to me as a client: they don't just sell policies; they take the time to listen and educate me clearly on all my options and the 'why' behind their recommendations. The entire staff is also consistently polite and responds promptly, making every interaction seamless. This knowledgeable and attentive approach ensures I always get the best-fit coverage and feel confident in my choices. Furthermore, Lazena consistently seeks new certifications and professional development, demonstrating a drive for expertise. This commitment, combined with their genuinely caring and compassionate service, makes them an outstanding agent who provides best-in-class feedback."

"Lazena and her staff have always been professional and knowledgeable when I contact the office. I have been a customer for over 20 years! I highly recommend this office for top notch service!!!"

"Michelle was very nice to work with. She made my experience great! I will recommend all my friends/family to this office!"

"Johana is the best! They made getting insurance easy and stress-free. Always quick to answer questions and super friendly. You can really tell they care about helping people — I wouldn’t go anywhere else!"

"Ms. Kelly-Andrada and her staff is always pleasant, professional, and helpful whenever I need assistance with different types of insurance and notary service. I would highly recommend her service to friends and family."

"Best customer service by Johanna help me through every step"

"We have been clients of Lazena Kelly-Andrada since moving to the Bay Area in 2018. Very nice and easy group to work with."

"I had a wonderful experience working with Lazena at State Farm. She is incredibly kind and patient, and she took the time to walk me through all my auto insurance options in a clear and honest way. Her knowledge and professionalism made the process stress-free, and I really appreciated how personable and approachable she was. It’s not often you find someone who combines expertise with genuine care, but Lazena does exactly that. I highly recommend her to anyone looking for insurance support!"

"excellent customer service"

"Johana took care of two requests for me within 15 minutes. After a day of fighting other bureaucracies, it was so refreshing to be able to call my insurer and have them be responsive. Responsive insurance? Amazing."

"I am very pleased with my insurance. Agents and associates are very friendly, knowledgeable and caring."

"Johana Martínez is a great helper she answered all my questions as needed"

"Very great staff and great advice from Lazena!!"

"Great customer service, I suggest Joanna very helpful."

"Lazena was so patient with me while setting up my policy. She took her time in making sure I understood everything regarding my new policy before signing. She stayed with me step by step as I set up a new state farm account to be able to find my policy in the app and she did not make me feel rushed or forced at all during this time/transaction. I'm glad I was introduced to Lazena because I've been wanting to get a policy for some time now and didn't know where to start. Very knowledgeable and helpful agent😊"

"We’ve had the pleasure of being clients of Lazena Kelley – State Farm Agent for over 20 years, and we can honestly say she and her team have been an absolute blessing throughout every chapter of our lives. From our very first home to our current one, and through every car we’ve owned along the way, Lazena has been a constant source of support, guidance, and reliability. Lazena and her team embody everything you hope to find in an insurance provider — professional, responsive, knowledgeable, and genuinely caring. Whether it’s a quick question about coverage or a more complex matter, they respond promptly, clearly, and always with our best interest in mind. There’s never been a time we felt like just another policyholder; with Lazena, we feel like family. Her dedication to service is unmatched. She doesn’t just sell policies — she builds relationships. She takes the time to ensure we understand our options and always provides honest advice tailored to our needs. It’s rare to find that kind of personal touch these days, and we’re so grateful to have it with her. Through life’s ups and downs — from new homes and new cars to unexpected claims — Lazena and her team have stood by us, making sure we’re protected and informed every step of the way. That kind of peace of mind is priceless. If you’re looking for someone who is not only exceptional at what they do, but who truly cares about the people they serve, look no further than Lazena Kelley. After two decades, we can say with full confidence that there is no better agent out there. Thank you, Lazena, for everything you’ve done for us — we look forward to many more years together."

"Lazena is the best agent. I've been a client for 5years. I recommend her to all my friends."

"Great Job!!"

"Responsive, effective, fast and very helpful insurance services. Lazena and her team were terrific! I highly recommend with 5 stars"

"Good service's , recommend"

"I love this office they’re always on top of it, Johana is who I speak with most times she’s great"

"Amazing experience great customer service!"