State Farm® Insurance Agent Lazena Kelly-Andrada
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sharde Bell
October 26, 2025
5
out of
5
rating by Sharde Bell
"Michelle was very nice to work with. She made my experience great! I will recommend all my friends/family to this office!"
We responded:
"Thank you so much for your kind words! We’re happy to hear Michelle made your experience a great one. We truly appreciate your recommendation and look forward to serving your friends and family."
Asael Quiche
October 23, 2025
5
out of
5
rating by Asael Quiche
"Johana is the best! They made getting insurance easy and stress-free. Always quick to answer questions and super friendly. You can really tell they care about helping people — I wouldn’t go anywhere else!"
We responded:
"Thank you, Asael! We’re so glad you had a great experience working with Johana. She truly cares about our customers, and it means a lot to see that come through. We appreciate your trust and are always here when you need us!"
roslyn bordelon
October 8, 2025
5
out of
5
rating by roslyn bordelon
"Ms. Kelly-Andrada and her staff is always pleasant, professional, and helpful whenever I need assistance with different types of insurance and notary service. I would highly recommend her service to friends and family."
We responded:
"Thank you so much for your kind words and continued trust. We truly appreciate your support and are always happy to help with your insurance and notary needs. It means a lot that you would recommend us to your friends and family."
Edgar Cruz
September 24, 2025
5
out of
5
rating by Edgar Cruz
"Best customer service by Johanna help me through every step"
We responded:
"Thank you for sharing—Johanna is always happy to help every step of the way."
Jason Villaluz
September 15, 2025
5
out of
5
rating by Jason Villaluz
"We have been clients of Lazena Kelly-Andrada since moving to the Bay Area in 2018. Very nice and easy group to work with."
We responded:
"Thank you for your kind words and for trusting us since 2018. We’re always happy to support you."
B. Reems
September 8, 2025
5
out of
5
rating by B. Reems
"I had a wonderful experience working with Lazena at State Farm. She is incredibly kind and patient, and she took the time to walk me through all my auto insurance options in a clear and honest way. Her knowledge and professionalism made the process stress-free, and I really appreciated how personable and approachable she was. It’s not often you find someone who combines expertise with genuine care, but Lazena does exactly that. I highly recommend her to anyone looking for insurance support!"
We responded:
"Thank you so much for your kind words! I’m glad I could make the process easy and clear for you. It means a lot that you felt supported and cared for, and I truly appreciate your recommendation."
Donald Steven Nicholas
August 2, 2025
5
out of
5
rating by Donald Steven Nicholas
"excellent customer service"
We responded:
"Thank you for the five stars—we truly appreciate your support"
Justin Dawe
July 30, 2025
5
out of
5
rating by Justin Dawe
"Johana took care of two requests for me within 15 minutes. After a day of fighting other bureaucracies, it was so refreshing to be able to call my insurer and have them be responsive. Responsive insurance? Amazing."
We responded:
"Thank you for the great feedback! We’re glad Johana could step in and make things easier for you—quick, responsive service is exactly what we aim for."
Renee Crawford
July 9, 2025
5
out of
5
rating by Renee Crawford
"I am very pleased with my insurance. Agents and associates are very friendly, knowledgeable and caring."
We responded:
"Thank you for your kind words. We’re glad you’re happy with your insurance and appreciate you recognizing our team’s friendly and caring service."
Crystal Louang
July 8, 2025
5
out of
5
rating by Crystal Louang
"Johana Martínez is a great helper she answered all my questions as needed"
We responded:
"Thank you for sharing your experience. We’re happy to hear Johana was able to help and answer all your questions."
malaika scott
June 20, 2025
5
out of
5
rating by malaika scott
"Very great staff and great advice from Lazena!!"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our staff. "
DiAngelo Gleaves
June 13, 2025
5
out of
5
rating by DiAngelo Gleaves
"Great customer service, I suggest Joanna very helpful."
We responded:
"Thank you for the 5-star review—we’re so glad Johana was helpful and made your experience a great one!"
J C
June 12, 2025
5
out of
5
rating by J C
"Lazena was so patient with me while setting up my policy. She took her time in making sure I understood everything regarding my new policy before signing. She stayed with me step by step as I set up a new state farm account to be able to find my policy in the app and she did not make me feel rushed or forced at all during this time/transaction. I'm glad I was introduced to Lazena because I've been wanting to get a policy for some time now and didn't know where to start. Very knowledgeable and helpful agent😊"
We responded:
"Thank you so much for your kind words. It was truly a pleasure helping you get your policy set up and making sure everything was clear and comfortable for you. I'm glad we were able to take our time and walk through the process together. I'm always here if you have any questions or need anything in the future"
ramon leon
June 7, 2025
5
out of
5
rating by ramon leon
"We’ve had the pleasure of being clients of Lazena Kelley – State Farm Agent for over 20 years, and we can honestly say she and her team have been an absolute blessing throughout every chapter of our lives. From our very first home to our current one, and through every car we’ve owned along the way, Lazena has been a constant source of support, guidance, and reliability. Lazena and her team embody everything you hope to find in an insurance provider — professional, responsive, knowledgeable, and genuinely caring. Whether it’s a quick question about coverage or a more complex matter, they respond promptly, clearly, and always with our best interest in mind. There’s never been a time we felt like just another policyholder; with Lazena, we feel like family. Her dedication to service is unmatched. She doesn’t just sell policies — she builds relationships. She takes the time to ensure we understand our options and always provides honest advice tailored to our needs. It’s rare to find that kind of personal touch these days, and we’re so grateful to have it with her. Through life’s ups and downs — from new homes and new cars to unexpected claims — Lazena and her team have stood by us, making sure we’re protected and informed every step of the way. That kind of peace of mind is priceless. If you’re looking for someone who is not only exceptional at what they do, but who truly cares about the people they serve, look no further than Lazena Kelley. After two decades, we can say with full confidence that there is no better agent out there. Thank you, Lazena, for everything you’ve done for us — we look forward to many more years together."
We responded:
"Thank you so much for taking the time to share your heartfelt review! We are truly grateful for your kind words and for the trust you have placed in us over the past 20 years. It has been an absolute pleasure to be a part of your journey through all the chapters of your life, from your first home to your current one, and everything in between. We strive to treat every client like family, and it warms our hearts to know that you’ve experienced that personal touch and dedication to service. Our goal is always to provide support, guidance, and peace of mind, and your recognition of our efforts means the world to us. We are honored to have built such a strong relationship with you and to have been able to assist you through life’s ups and downs. Thank you for your unwavering support and confidence in our team. We look forward to continuing this journey together for many more years to come! Warm regards, Lazena Kelly-Andrada and team"
Camille Phillips
June 3, 2025
5
out of
5
rating by Camille Phillips
"Lazena is the best agent. I've been a client for 5years. I recommend her to all my friends."
We responded:
"Thank you so much for the kind words! I truly appreciate your trust and loyalty over the past five years. It means a lot that you recommend me to your friends."
Mrs. S. Walker
April 11, 2025
5
out of
5
rating by Mrs. S. Walker
"Great Job!!"
We responded:
"Thank you so much for your 5 star review. "
Helen Alvarez
March 27, 2025
5
out of
5
rating by Helen Alvarez
"Responsive, effective, fast and very helpful insurance services. Lazena and her team were terrific! I highly recommend with 5 stars"
We responded:
"Thank you so much for your wonderful review! My team and I truly appreciate your support and are always here to help with your insurance needs."
Ahmed Bussiness
February 14, 2025
5
out of
5
rating by Ahmed Bussiness
"Good service's , recommend"
We responded:
"Thank you for the fantastic review! We appreciate your support!"
Brayan cruz
January 2, 2025
5
out of
5
rating by Brayan cruz
"I love this office they’re always on top of it, Johana is who I speak with most times she’s great"
We responded:
"Thank you for your kind words! We're thrilled to hear you had a wonderful experience with Johana."
Scotie15
November 28, 2024
5
out of
5
rating by Scotie15
"Amazing experience great customer service!"
We responded:
"Thank you for your 5 star review your support means the world to us."
Wilson M
November 27, 2024
5
out of
5
rating by Wilson M
"I experienced Great service Very helpful and polite staff Johanna was very insightful 10/10"
We responded:
"Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team, especially with Johanna. We take pride in providing helpful and polite service, and it’s wonderful to know that our efforts made a positive impact on your visit. Your feedback means a lot to us, and we look forward to serving you again soon!"
Mars Harris
November 7, 2024
5
out of
5
rating by Mars Harris
"My family and I have been clients of Lazena’s for almost a decade, and we can all say that we’ve had nothing but positive experiences and great service with Ms. Kelly’s office. The staff there are highly professional, accommodating, and have always been reliable no matter the circumstances. It’s easy to see that Ms. Kelly-Andrada herself is proud of her work and deeply cares for her clientele. So if you’re looking to find a great, reputable insurance office, I’d highly recommend this one!"
We responded:
"Thank you so much for your kind words and for trusting us with your insurance needs for nearly a decade! We’re thrilled to hear that you’ve had such positive experiences with our office. Our team strives to provide professional, reliable, and personalized service, and it’s incredibly rewarding to know that effort shines through. Your recommendation means the world to us, and we look forward to continuing to serve you and your family for many years to come! Warm regards, Ms. Kelly-Andrada and Lazena’s Team"
Deandro Villa
October 30, 2024
5
out of
5
rating by Deandro Villa
"It’s really good"
We responded:
"Thank you so much for your 5-star review! We're thrilled to know you had a great experience and truly appreciate your support."
Joyce Jones
September 25, 2024
5
out of
5
rating by Joyce Jones
"I’ve been a client with Lazena Kelly-Andrada’s Agency for 20+ years. Staff is always professional. Lazena, is very responsive when I need assistance. Ms.Kelly is VERY knowledgeable about all products offered by State Farm, second to none with her follow up when I make an inquiry with her agency."
We responded:
"Thank you for your loyalty and trust over the past 20+ years. I'm glad to hear that our team’s professionalism and my responsiveness have positively impacted your experience. We truly value your business and look forward to continuing to serve you."
Sharon Thompson
August 7, 2024
5
out of
5
rating by Sharon Thompson
"I phoned State Farm for a quote & I was able to receive an appointment right away. I did not have to wait long after arriving to be assisted. I was able to accomplish my visit, as well as received well above great service. Thank you to the Agent & your Team."
We responded:
"Thank you for your glowing review! We are delighted to hear that you had a seamless experience with our State Farm office. Our team strives to provide prompt appointments and excellent service to all our customers. We appreciate your kind words and look forward to assisting you in the future."